Privacy Policy

TilesTime

 

Terms and Conditions:

 

Policy:

All prices shown are Wholesale Price and it does not include destination and handling charges. Price excludes license, registration, taxes and options. Prices are subject to change. Actual prices may vary and are determined by Mega Marble. Mega Marble will email customer with pricing, availability, and shipping charges.

 

Samples:

Samples are provided on many tiles. The amount we charge for samples is based on our cost to package and ship the samples; as such, samples are not returnable. We strongly encourage you to purchase a sample before making a large purchase – especially when purchasing tiles. This will ensure that you are happy with your order and won’t have to return it.

 

Notice:

Mega Marble may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Mega Marble.

 

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Mega Marble Inc. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

 

Third-Party Links

In an attempt to provide increased value to our visitors, TilesTime may link to sites operated by third parties. However, even if the third party is affiliated with TilesTime, TilesTime has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TilesTime. These linked sites are only for your convenience and therefore you access them at your own risk.

 

Trademarks

All trademarks, service marks and trade names of TilesTime used in the site are trademarks or registered trademarks of Mega Marble.

 

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, TilesTime disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TilesTime does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TilesTime does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Term of Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. TilesTime may terminate these terms and conditions, or any part of them, without notice at any time, for any reason.

Cancellation Policy:

Orders cancelled prior to shipping will have a 3% Paypal fee. Please call us and/or e-mail us immediately if your order needs to be cancelled. Once we have set up the shipment with the necessary shipping company or an order is loaded and en route to the delivery address, we cannot process a return without collecting for applicable freight fees.

 

Warranty:

Mega Marble has no warranty on any tiles we sell online.

Shipping and Returns:

Are you not 100% satisfied with your purchase? No problem.

We are happy to accept returns within 7 days of your order.

Please read the following information carefully.

  1. You must request by emailing to tilestime@gmail.com,

Include in your request the following information:

  1. Your order number.
  2. The amount of sheets (or square feet) of tile you are returning.
  3. The reason for your return.
  4. Pictures of the damaged product must accompany your return request. NO CLAIMS WILL BE ACCEPTED IF GOODS ARE ALTERED OR INSTALLED.

You will receive an email back within 2 business days of submitting your request.

  1. There is 25% restocking fee is assessed on all returns.
  2. The customer is responsible to pay for return shipping. You can choose any carrier you’d like.
  3. The following items are final sale and cannot be returned: samples, grouts, and clearance items.
  4. All returns must be in their original packaging and in the condition in which they were received. Credit will not be issued for any items returned to us broken. It is imperative that the returned boxes are packaged well – our products are extremely fragile.
  5.    Once we receive your return, your refund will be processed within 7 business days.

Ordering:

When ordering please remember tiles are very fragile so even if with great packaging there might be one or two damaged. Or while being handled by the installer it might be damaged so order 10% to 15% more then you need.

Payment, Pricing & Promotions

We accept most major credit cards as well as PayPal.